project brief

Project brief – Supported CORE Electric Cooperative with tailored training and implementation of the Incident Command System (ICS) for electric utility operations, focusing on integrating ICS structure into day-to-day and emergency response workflows. This work aligned utility field, control center, and management roles under a common operational framework to improve coordination during storms, wildfires, and other grid emergencies.

category
client

CORE

start date

Jan 3, 2024

end date

Apr 10, 2024

innovative process

The challenge

Translate a traditionally wildfire- and emergency-services–oriented ICS model into the specific context of electric utility operations, where restoration priorities, infrastructure complexity, and regulatory requirements add unique constraints.​

project goals

Build internal ICS competency across key staff, define utility-specific ICS roles and responsibilities, and establish repeatable processes, forms, and communication pathways for incident activation and scaling.

the result

A functioning ICS framework embedded in CORE’s emergency operations, enabling more organized incident response, clearer role definition, and improved coordination between field crews, dispatch, and leadership during high-impact events.

recent projects

Crafting the high quality products you can trust, Serving you better since 1995!